Effective Date: 1 May 2024
Safari Tailors (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information lawfully, fairly, and transparently in accordance with:
South Africa’s Protection of Personal Information Act (POPIA)
The EU General Data Protection Regulation (GDPR)
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website or use our safari planning and booking services.
1. Responsible Party / Data Controller
For the purposes of POPIA and GDPR, Safari Tailors acts as the Responsible Party (POPIA) and Data Controller (GDPR) in relation to your personal information.
Contact Email: [email protected]
2. Personal Information We Collect
2.1 Information You Provide
We may collect personal information that you voluntarily provide, including:
Full name
Email address
Telephone number
Nationality and country of residence
Travel preferences and itinerary details
Passport details (only where required for bookings)
Special requirements (dietary, mobility, medical — where voluntarily disclosed)
You provide this information when you request a quote, make a booking, complete forms, or communicate with us.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages visited and interaction data
Referring website URLs
This information is used for analytics, security, and website performance improvement.
3. Lawful Basis for Processing (GDPR & POPIA)
We process your personal information only where we have a lawful basis to do so, including:
Contractual necessity – to provide safari planning and booking services
Consent – where you voluntarily provide information or opt-in to communications
Legitimate interests – to operate and improve our business and services
Legal obligations – to comply with applicable laws and regulations
You may withdraw consent at any time without affecting the lawfulness of prior processing.
4. Use of Personal Information
We use your personal information to:
Plan, arrange, and manage safari bookings and travel services
Communicate itineraries, confirmations, and important updates
Provide customer support and respond to enquiries
Improve our services, website, and client experience
Meet legal, regulatory, and accounting requirements
We do not use your personal data for automated decision-making or profiling.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Improve website functionality and user experience
Analyze traffic and usage patterns
Enhance content relevance
You can manage or disable cookies through your browser settings. Disabling cookies may limit certain site features.
6. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
Trusted suppliers and service providers (lodges, transport partners, activity operators) strictly for booking fulfillment
Booking and payment platforms (e.g., Activitar or similar systems)
Professional advisors or authorities where required by law
All third parties are required to process your information securely and in compliance with applicable data protection laws.
7. International Data Transfers
As an international safari planning business, your personal information may be transferred outside your country of residence, including within Southern Africa and internationally.
Where such transfers occur, we ensure appropriate safeguards are in place in line with GDPR Chapter V and POPIA requirements.
8. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Meet legal, tax, and regulatory obligations
When information is no longer required, it is securely deleted or anonymized.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against:
Unauthorized access
Loss, misuse, or disclosure
Alteration or destruction
While we take all reasonable precautions, no online transmission or storage system can be guaranteed as completely secure.
10. Your Rights (POPIA & GDPR)
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your information
Object to or restrict certain processing activities
Withdraw consent at any time
Lodge a complaint with a data protection authority
Requests can be made by contacting us at [email protected]
.
11. Third-Party Websites
Our website may contain links to third-party websites. Safari Tailors is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.
13. Contact Information
For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
Safari Tailors